Frequently Asked Questions
Autonomous vehicles (AVs) are being safely deployed throughout the U.S. and beyond. PRESTO shuttles do not have drivers, pedals, or a steering wheel but will have an on-board attendant to monitor safety. The attendants can also answer rider questions about the shuttle. The remote Beep Command Center will ensure safe operation of the vehicle at all times.
By some counts, 73% of Contra Costa residents don’t have quality access to transit. Shared Autonomous Vehicles (SAVs) can help to improve access to transit in areas not served by traditional bus or mass transit services and can connect those centers with transportation hubs. SAVs deliver greater mobility access and choices for transportation-challenged, underserved communities, while producing no greenhouse gas emissions and reducing congestion.
It will also help CCTA understand current autonomous shuttle capabilities, ensure safety, increase community awareness of autonomous technology, provide opportunities to collect feedback, and gather data from Beep to guide our long-term plans.
Bishop Ranch Business Park in San Ramon, CA is an ideal site for this type of pilot project. Home to over 30,000 employees working for some of the largest companies in the world, Bishop Ranch needs smart, energy-efficient and environmentally-friendly mobility solutions. Shared Autonomous Vehicles (SAVs) will help people working at and visiting Bishop Ranch to move about the large campus safely and efficiently and offers a great opportunity to test a wide variety of traveler needs within a concentrated geographical area. Data and findings from the Bishop Ranch pilot project will help Contra Costa County and the country prepare for the future of autonomous vehicle technology.
PRESTO shuttles travel at a maximum speed of 15 miles per hour and rides are limited to 8 people. To board a PRESTO shuttle, wait for it to stop fully, and the doors will automatically open. Buckle up and enjoy the ride!
Anyone can use the PRESTO shuttle during the pilot project. You do not have to work at Bishop Ranch to use the shuttle. Riders age 16 and under must be accompanied by an adult.
PRESTO relies on sensitive technology that can be impacted by weather conditions like rain, hail, or strong winds. To ensure passenger safety, service may be temporarily suspended during these events.
Service is not provided on the following Holidays:
Jan 1, 2024 – New Year’s Day
Jan 15, 2024 – Martin Luther King’s Birthday
Feb 19, 2024 – Presidents Day
May 27, 2024 – Memorial Day
Jun 19, 2024 – Juneteenth
Jul 4, 2024 – Independence Day
Sep 2, 2024 – Labor Day
Oct 14, 2024 – Columbus Day
Nov 11, 2024 – Veterans Day
Nov 28, 2024 – Thanksgiving Day
Nov 29, 2024 – Friday After Thanksgiving
Dec 25, 2024 – Christmas
Nothing! The PRESTO shuttle is free to ride.
Yes. PRESTO shuttles have a ramp attachment that the attendant can set up to allow wheelchair users to board. Once on board, there are safety anchors that allow the wheelchair to be secured to the shuttle floor.
Your feedback after riding a shuttle is critical to the success of the project. Each shuttle has a QR onboard and outside of the shuttle that will take you to a passenger survey. Hop on board and let us know what you think!